Communication and Interpersonal Skills - Perth Public Training Course

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A public team communication and interpersonal skills training program (short course) - Perth.

Key training course features

• Well established one day communication and interpersonal skills program (but new to Perth).
  
• Designed to improve communication and interelationship skills.
  
• For individuals, team leaders and managers.
  
• Covers communication styles, listening, interpersonal relationships and difficult situations.
  
• $455 to $495 per person, less client discount if applicable.
  
• Trainer has more than 20 years commercial experience.
  
• Comprehensive training materials provided.
  
• Certificate of completion awarded.
  
• Also available in: Melbourne, Sydney, Brisbane and London.
  
• Designed specifically for training needs, also available as: in-house training.

Training that leads to learning which leads to improved performance.

We focus specifically on sharing the essential tools that can be implemented on the next working day.

Program details

Topics include:

Methods of communication
Communication style and pitfalls
How to achieve effective communication
Effective listening techniques
How to deal with different situations
Dealing with difficult people
Dealing with people under stress
Interpersonal techniques
Assertiveness skills
Influencing skills
Conflict management

If you need a public customer service training program, see: Specialised Public Customer Service Course.

If this course description is close to your requirements, but you have a different or additional need, see the explanation of the EssentialsPLUS process at Course Alternatives.

Interpersonal and communication skills are essential for all aspects of our business and private lives

This program is for individuals, team leaders and managers who need to and want to ensure that they are maximising their ability to communicate and work with others, avoiding conflict and disharmony.

The program allows you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved. You will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will detect possible conflict and minimise its impact.

The course is needs based. You cover the communication and interpersonal skills techniques and ideas, but a substantial component involves practical exercises that let you focus on the management of issues most important to you.

Further information

If the available dates are not suitable, or you would prefer more specialised training, individuals or groups of four or less can register their interest or learn more about the on-demand service at: On-demand Service Explanation or register directly at On-demand Training Registration.

Companies and other organisations with training five or more to be trained can request further information and a quotation through the in-house training request page or learn more about in-house training at: in-house training explanation.

Public professional development and management courses are shown at: Public Training Courses.

This page last modified on 17 May 2013.