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Business (Frontline Management) Qualifications

Derek Stockley provides a wide range of leadership and management development training options, see Leadership/Management Training Options. These programs are often short courses, either conducted inhouse or as a public leadership program (one day).

However, some individuals and organisations prefer to pursue a more extensive program leading to a formal qualification. The BSB41004 Certificate IV in Business (Frontline Management) and BSB51004 Diploma of Business (Frontline Management) are popular because of their direct and practical approach for team leaders, coordinators, supervisors or managers operating at the front line.

Both programs arose as a result of a comprehensive review of management education and development in Australia. The program content relates directly to competencies required by business in the workplace.

BSB51004 Diploma of Business (Frontline Management)

This program is suitable for people responsible for making policy and production decisions and who have considerable autonomy.

Participants have significant management responsibilities.

BSB41004 Certificate IV in Business (Frontline Management)

This program is suitable for people with supervisory responsibilities or people with autonomous technical expertise.

The emphasis is on team leadersip and supervision.

Business (Frontline Management)

The programs are primarily conducted by online courseware (also called computer based training, e-learning, elearning), with contact though email, by telephone and online meeting systems. Experienced facilitators guide your progress. Regular contact is a feature and each stage of the program commences with a facilitated session that ensures the program is relevant to your needs.

Competency based programs are very practical. Participants have to apply their learning in the workplace as part of the assessment process. Consequently, individuals and organisations start to reap the benefits of the training almost immediately. Participants and their managers will realise the difference the program makes.

Training provider

provide the learning resources, study guide and a qualified facilitator/assessor.

Derek Stockley is not involved in the delivery of this program. All contact and learning is through

Derek concentrates on in-house and short public training programs. The experienced facilitators at , specialise in workplace training using industry Training Packages.

More information about the facilitators is here.

Recognition

If you already have relevant qualifications and experience, you may be able to claim Recognition (also known as Recognition of Prior learning (RPL) and Recognition of Current Competence (RCC)). You will be required to demonstrate current competency.

Study options

Enrolment can be made at any time. It is not subject to term or semester time periods, however participant intake is grouped where possible. This provides the opportunity to access other participants at a similar stage. The course commences as soon as payment is confirmed.

Online learning

Undertaking this training online, or by distance education, can be an attractive alternative to attendance at a 'classroom' based program. You have access to the course material 24/7.

Within reason, you can study as quickly or slowly as you like. Fast tracking is attractive for many participants. The enrolment is for 12 months. To undertake the training full-time in a classroom would take about 15 days.

Overseas students

Australian qualifications are highly regarded. Overseas students are welcome, provided you meet the required literacy standards.

Further Information and/or Enrolment

More information is available here: Frontline Management Course Structure and Explanation. This PDF (148 k) gives details of the units and options available.

If you require more specific study information, or you would like to register your interest, see: Enquiry Page - Frontline Management Programs.

Alternatively, you can contact the Frontline Management Facilitator, .

This page was last reviewed on 10 March 2006.