Available employee training programs
If your need is for four or less participants, see: on-demand training.
Training Needs Analysis - develops skills in the methods and approaches necessary to undertake a training needs analysis, skills inventory, gap analysis, etc.
Train the Trainer - develops skills in designing and presenting training to individuals on-the-job or in small groups. Topics can include: needs analysis, design, evaluation, etc.. See also: Presentation Skills.
Customer Relations Training - develops skills in dealing with customers, customer relations, handling difficult customers and related customer programs.
Performance Review Training - all aspects of performance management, particularly how to conduct reviews (for team leaders, managers) and how to participate (employees).
Leadership and Management Training - designed for those without formal supervisory and management training, topics can include: motivation, communication, leadership styles, management tasks.
General Training - time, communication, negotiation - a range of general business skills training.
Human Resources - topics include the recruitment and selection approach, preparing position documentation and conducting interviews and other selection methods.
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In-house employee training covers:
- training needs analysis
- train the trainer
- customer service
- performance management
- leadership and management skills
- personal skills
- recruitment and selection
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