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There are many aspects to TNA, but the essential activity involves:
determining what is required to complete the work activity;
determining the existing skill levels of the staff completing the work:
determining the training gap (if any).
The training gap is the difference between required and existing skill levels. The word "skill" is generic in this case - it includes the knowledge, skills, attitude and aptitude required to undertake the activity efficiently and effectively. A common term also used is competency, a key concept used in the Australian vocational education system.
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Training Gap - difference between required and existing skills
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