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Training topics for small and large business, companies, government and organisations

Derek Stockley provides training for small and large business, companies, government and organisations . Topics include: trainer development, customer service, leadership/management skills, general business skills and human resources.

Public short courses are also conducted in Melbourne, see Public Training Courses.

Derek Stockley Pty Ltd is co-sponsoring a special one day advanced PowerPoint course on 13 November 2008. It is about Topic Navigation, as part of the Relational Presentation techniques developed by Robert Lane. See: Special Event - Relational Presentation Course. This program is designed for trainers, managers and sales/marketing executives who need to deliver professional, flexible and visually captivating presentations at the leading edge level.

Training courses and programs

Client Specific

Presentation/training in new policies, procedures and/or systems.

See: corporate training for a fuller explanation of this service.

Trainer Training

Training Needs Analysis
Train the Trainer
Advanced Train the Trainer
Designing Training Programs
Evaluating Training
Writing Competency Standards
Managing Training

See: trainer development training courses, Presentation Skills and/or Facilitation Skills for a fuller description of the programs available.

A public training course conducted in Melbourne is also available, see Train the Trainer Program.

Management Development

Leadership/Team leadership training
Managing People
Change Management training

See: leadership and management development training courses for a fuller description of the programs available, including Developing Team Leader Skills (Melbourne public training course).

General Training

Time Management/Personal Effectiveness
Work-life balance
Communication Skills training
Interpersonal Skills training
Presentation Skills training
Negotiation Skills training

See: general development courses for a fuller description of the programs available.

Customer Relations

Customer Relations training
Advanced Customer Relations training
Customer Relations Management training
Handling Difficult Customers training

See: customer service training courses for a fuller description of the programs available.

Human Resources

Applying for a Position/CV preparation
Recruitment and Selection training
Interviewing Skills training
Performance Review and Development
Career Development and Planning

See: human resources training for a fuller description of the programs available.

Further information

Individuals or groups of four or less can register their interest or learn more about the on-demand service at: On-demand Service Explanation.

Companies and other organisations with five or more to be trained can request further information and a quotation through the in-house training request page or learn more about inhouse training at: in-house training explanation.

For training consulting, see: Training Courses and Consulting.

This page last modified on 10 October 2008.