Training topics for small and large business, companies, government and organisations

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Derek Stockley provides training for small and large business, companies, government and organisations . Topics include: trainer development, customer service, leadership/management skills, general business skills and human resources.

Public short courses are also conducted in Melbourne, Sydney, Perth and Brisbane, see Public Training Courses.

Training courses and programs

Client Specific

Presentation/training in new policies, procedures and/or systems.

See: corporate training for a fuller explanation of this service.

Trainer Training

Training Needs Analysis
Train the Trainer
Advanced Train the Trainer
Designing Training Programs
Evaluating Training
Writing Competency Standards
Managing Training

See: trainer development training courses, Presentation Skills and/or Facilitation Skills for a fuller description of the programs available.

A public training course is conducted in Melbourne, Sydney, Brisbane or London.

Management Development

Leadership/Team leadership training
Managing People
Change Management training

See: leadership and management development training courses for a fuller description of the programs available, including Developing Team Leader Skills (Melbourne public training course).

Presentation and Public Speaking Skills Training

Presentation Skills training.

General Training

Time Management/Personal Effectiveness
Work-life balance
Communication Skills training
Interpersonal Skills training
Negotiation Skills training

See: general development courses for a fuller description of the programs available.

Customer Relations

Customer Relations training
Advanced Customer Relations training
Customer Relations Management training
Handling Difficult Customers training

See: customer service training courses for a fuller description of the programs available.

Human Resources

Applying for a Position/CV preparation
Recruitment and Selection training
Interviewing Skills training
Performance Review and Development
Career Development and Planning

See: human resources training for a fuller description of the programs available.

Further information

Individuals or groups of four or less can register their interest or learn more about the on-demand service at: On-demand Service Explanation.

Companies and other organisations with five or more to be trained can request further information and a quotation through the in-house training request page or learn more about inhouse training at: in-house training explanation.

For training consulting, see: Training Courses and Consulting.

This page last modified on 5 June 2013.