Training courses - business, government, organisations - Melbourne, Victoria, Australia

<body> <table cellspacing="0" cellpadding="0" width="100%" border="0"> <tr> <td width="85%"> <p><a href="../home.html" target="_top">Home</a> > <a href="../h-training-courses.html" target="_top">Training Courses</a> ></p></td> <td width="15%" valign="top"> <a href="#bottom"><script language="javascript" type="text/javascript" src="downseo.js"></script></a> </td> </tr></table> <hr /> <table cellspacing="0" cellpadding="5" width="100%" border="0"> <tr> <td width="*"> <h1>Training topics for small and large business, companies, government and organisations</h1> </td> <td width="140" valign="top"> <a href="training-topics-c.html" target="top"><script language="javascript" type="text/javascript" src="../scripts/pft.js"></script></a></td> </tr></table> <hr /> <table cellspacing="0" cellpadding="0" width="100%" border="0"> <tr> <td width="*"> <p class="explain"><a href="../hbackground.html" target="_top">Derek Stockley</a> provides training for small and large business, companies, government and organisations . Topics include: trainer development, customer service, leadership/management skills, general business skills and human resources.<br /><br /></p> </td> <td width="140" valign="top" class="greywhite"><div class="greywhite" ><br />Introduction to available training </div></td></tr></table> <table cellspacing="0" cellpadding="5" width="100%" border="0"> <tr> <td width="*"> <h2>Training courses and programs</h2> <h3>Client Specific</h3> <p>Presentation/training in new policies, procedures and/or systems.</p> <p>See: <a href="corporate-training-h.html" title=" More information about the corporate and company training that Derek conducts." target="_top">corporate training</a> for a fuller explanation of this service.</p> <h3>Trainer Training</h3> <p><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Training Needs Analysis <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Train the Trainer <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Advanced Train the Trainer <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Designing Training Programs <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Evaluating Training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Writing Competency Standards <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Managing Training </p> <p>See: <a href="trainer-development-h.html" title=" More information about trainer training that Derek conducts." target="_top">trainer development training courses</a> and/or <a href="presentation-skills.html">Presentation Skills</a> for a fuller description of the programs available.</p> <h3>Management Development</h3> <p><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Leadership/Team leadership training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Managing People <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Change Management/Service Management training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Advanced Training - General Topics eg Communication Skills </p> <p>See: <a href="leadership-management-h.html" title=" More information about leadership and management training that Derek conducts." target="_top">leadership and management development training courses</a> for a fuller description of the programs available, including <a href="../team-leadership.html">Developing Team Leader Skills</a>.</p> <h3>General Training</h3> <p><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script><a href="time-management.html">Time Management/Personal Effectiveness</a> <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Communication Skills training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Interpersonal Skills training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script><a href="presentation-skills.html">Presentation Skills</a> training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Negotiation Skills training <p>See: <a href="general-training-h.html" title=" More information about the general training courses that Derek conducts." target="_top">general development courses</a> for a fuller description of the programs available.<br /><br /> </p> <h3>Customer Relations</h3> <p><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Customer Relations for Staff training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Advanced Customer Relations for Staff training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Customer Relations for Supervisors & Managers training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Handling Difficult Customers training</p> <p>See: <a href="customer-service-h.html" title=" More information about customer service training that Derek conducts." target="_top">customer service training courses</a> for a fuller description of the programs available.<br /><br /></p> <h3>Human Resources</h3> <p><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Applying for a Position/CV preparation training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Recruitment and Selection training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Interviewing Skills training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Performance Review and Development training <br /><script language="javascript" type="text/javascript" src="../scripts/dotpoint.js"></script>Career Development and Planning training<br /><br /> </p> <p>See: <a href="human-resources-h.html" title=" More information about human resources training that Derek conducts." target="_top">human resources training</a> for a fuller description of the programs available.<br /><br /></p> </td> <td width="140" valign="top" class="greywhite"><div class="greywhite" ><br /><br /><br />Customised training covers:<br /><br />- client specific <br /><br /> - trainer training<br /><br /> - leadership/ management development<br /><br /> - general skills <br /><br />- customer service<br /><br /> - human resources</div></td></tr></table> <table cellspacing="0" cellpadding="5" width="100%" border="0"> <tr> <td width="*"> <h2>Further information</h2> <p>Individuals or groups of four or less can register their interest or learn more about the on-demand service at: <a href="on-demand-h.html" target="_top">On-demand Service Explanation</a>.</p> <p>Companies and other organisations with five or more to be trained can request further information and a quotation through the <a href="in-house-training-e.html" target="_top">in-house training request</a> page or learn more about inhouse training at: <a href="in-house-training-h.html" target="_top">in-house training explanation</a>.</p> <p>For training consulting, see: <a href="../h-training-courses.html" target="_top">Training Courses and Consulting</a>.<br /></p> </td> <td width="140" valign="top" class="greywhite"><div class="greywhite" ><br /><br />Options available</div></td></tr></table> </body>