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Home > Index of articles > Customer Satisfaction Survey Article > |
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Customer satisfaction survey form for the High Performance Email Newsletter |
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This form is to provide feedback to Derek Stockley on the weekly High Performance Newsletter, as explained in Customer Satisfaction Survey Article. |
Your feedback is importantI would sincerely appreciate your specific feedback on the High Performance email newsletter. Completion of the following form is requested (for your records, a copy will be placed in your "sent" email folder of the email address you are using): Your privacy will be maintained. Your details will not be sold or rented to a third party. All fields and questions are optional, although your name and country will be appreciated. EMAIL NEWSLETTER FEEDBACK SURVEY Name: Country: Position: Size of your organisation Less than 9 people 10-99 people More than 100 people Not applicable How long have you been reading the newsletter? Less than three months Three months or more Not sure How would you rate the newsletter generally? Excellent Very Good Good Satisfactory Poor Do you read: Every issue Most issues Some issues No issues Not applicable (New subscriber) Do you normally: Read the newsletter on receipt Shortly after receipt Put it in the "read later" folder, but do eventually read it Put it in the "read later" folder, but do not read it, or only read some issues Often delete without reading Not applicable (new subscriber) Do you find the newsletter: Difficult to read Easy to read Uninteresting Interesting Not relevant Very relevant Not worthwhile Very worthwhile What newsletter topics interest you? (you can tick more than one) Leadership/Management Quality/Continuous Improvement Customer Service Training/Learning Internet/Search/Web Presentations/Public Speaking Human Resources/Human Capital Recruitment/Selection Values/Issues Other, please specify: The newsletter format is sent in an HTML format. It should look like a web page whether it is read online or off-line. Does the copy you receive: Look like a web page Arrives as an attachment Arrives in another form Newsletter format issues (please explain above choice if necessary): Does your browser display the newsletter font (typeface): Larger than other emails Same as other emails Smaller than other emails Is the font size distracting to you? Yes No How would you rate the APPEARANCE/LOOK of the newsletter? Excellent Very Good Good Satisfactory Poor Has the newsletter ever prompted you to research a particular topic further? Yes No If yes, please explain Do you have a favourite article? Yes No If yes, please explain Other remarks about the newsletter, the website or Derek Stockley You will receive a general acknowledgement email within a few minutes of sending your feedback (please note: the acknowledgement will be sent to the email address you use to send this form). Do you want an additional personal reply? Yes No Email address for response: When you press the "Submit Now" button, you may be advised that your email address is being transmitted, and the data is not encrypted - please press "OK". Thank you sincerely for your comments. A copy of this Email will be placed in your "sent" folder. If you the above form does not work, please print the email/web page with the information inputted and fax to +613 9727 5271. If the form works, your email system will ask the questions mentioned above when you press the submit button. |
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You can subscribe to this free newsletter. Only your name and email address is required, see: High Performance Newsletter Administration page. Your privacy is protected, see privacy page. To review the newsletter, see: Listing of recent newsletter articles. You can publish this article, provided that you meet certain requirements, see: High Performance Newsletter Publication page. The major portals on this site are: Training Courses and Consulting, Learning, Performance Management and Website Optimisation. |
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Web Re-design Tutorial | E-learning Tutorial | Management Guru Resource HRD (Training/Development) Overview | Performance Management Guide This page was last modified on 6 May 2005. |